What is remote patient monitoring software?
Remote patient monitoring software, often called elder-care monitoring when the person is an older parent, connects a person who is cared for at home with the people who look after them from somewhere else: family members, a carer, a clinic or a home-care provider. In the home, it reminds the person to take their medicines, records their readings, and gives them a single button to call for help. Outside the home, it shows the care team how the person is doing, raises an alert when something needs attention, and lets them talk face to face on a video call.
AtashiTech's remote patient and elder-care monitoring software is built around a simple Android tablet in the home, a companion Wear OS watch, phone apps for the person and their carers, and a web portal for the family or the clinic that manages the household. It is available for pilots, and we welcome early adopters such as home-care providers, clinics and assisted-living operators who want to shape it with us.
It supports care teams; it does not replace clinical judgement, and it is not a medical device. Readings and alerts are information for the people looking after the person, who decide what to do with them.
Why caring from a distance is so hard
An older parent living alone, or a patient recovering at home, is usually looked after by people who cannot be there all day.
The old way
Medicines sit in a pill box and nobody knows whether this morning's dose was taken. Blood pressure is measured on a cuff and written in a notebook, if it is written down at all. Family members phone several times a day to check, and still worry between calls. When something goes wrong, the person has to find a phone, remember a number and explain where they are. The clinic sees a summary only at the next appointment, weeks later, and the readings in between are lost.
The AtashiTech way
The tablet in the home does the reminding and the recording. Each dose rings at its time and is answered with Taken or Skip, so the family can see what happened. Readings are typed in, or arrive from a fitness tracker on the person's phone, and every value is stored with the time it was taken. An emergency button on the tablet and on the watch tells the carer at once, and if the alert cannot be sent the screen shows the carer's number and the video call. The care team sees the same picture in the portal, every day, not just at the next visit.
How it works
Four parts, each on the device that suits the person using it.
Set up the household
The care team creates the household and its people in the portal, adds medicines, diet plans and hospitals, and signs in the tablet with a user ID or a QR code.
Remind and record at home
The tablet rings for each dose and shows today's plan. Readings are typed in on large, simple screens, or synced from a fitness tracker on the person's phone.
Alert when it matters
An emergency press on the tablet or the watch reaches the carer's phone. Readings outside the expected range are flagged for the care team.
Follow up together
The carer acknowledges the alert, joins a video call with the person, and the portal keeps the history of readings, doses and alerts.
What the home tablet does
The tablet is designed for someone who does not want to learn an app: big tiles, clear words and a bottom bar on every screen.
Medicine reminders
Each dose rings at its time, even with the app in the background, and is answered with Taken or Skip. Today's doses, missed doses and the household's recent answers are shown on the tablet and in the portal.
Emergency button
A short countdown lets the person cancel a mistaken press. The alert is retried until it is delivered, the screen confirms only when the carer has really been notified, and it follows the alert until someone acknowledges it.
Readings and trends
Blood pressure, heart rate, oxygen saturation, temperature, blood sugar and weight can be typed in, checked against plausible ranges, and shown with the latest value, average and trend over 30 days.
Video call with the carer
The person can call their carer on video from the tablet, and the carer joins from their phone or from a browser link. When an emergency alert cannot be sent, the call is offered on screen instead.
Diet, hospitals and videos
The diet plan set by the care team, the person's hospitals and emergency numbers, and a library of videos chosen for the household, all one tap from the home screen.
Assistant for everyday questions
A chat and press-to-talk assistant answers general health questions from a knowledge base the care team provides. It does not diagnose or change medicines, it shows a disclaimer, and it puts the emergency number first when a question sounds urgent.
Notifications
A bell on the tablet collects messages from the care team, changes to medicines or the diet plan, and doses that are due or missed, with push notifications to the device.
Languages and family profiles
Seven languages, chosen per organisation, and several people per household, each with their own readings and medicines.
Tablet, watch, phones and portal
Each person uses the device that suits them. All of them read and write the same household record.
Phones and the watch
A person who has their own Android phone can sign in with their mobile number or user ID and see their own readings and medicines. If they wear a Fitbit, the phone brings its readings in through Android Health Connect every hour, including heart rate, sleep, weight and steps, labelled with where they came from. The Wear OS watch is a companion: it signs in from the phone, carries an emergency tile, vibrates for each dose with Taken and Skip, and shows a short summary of today.
A carer signs in on their own phone and sees the household rather than one person. Emergency alerts arrive on an alarm channel, they can tap "I'm on it" so others know the alert is being handled, and an incoming video call can be answered over the lock screen. The carer's view reads the household's information but records nothing on the person's behalf.
The care team's portal
In the web portal the family, the clinic or the home-care provider manages households and people, medicines with their adherence history, diet plans, hospitals, the video library and the assistant's knowledge base. Health records show each person's readings over time, and an ECG viewer draws any ECG traces stored for a person; which devices supply ECGs is scoped per pilot. Emergencies appear with a live badge and are acknowledged and resolved there. Your organisation's logo and colours are shown after sign-in.
What the software does, and what it does not
The software helps the people around a patient notice things sooner and respond faster. It does not diagnose, it does not decide on treatment, and its readings and flags are not a substitute for a clinician's assessment. Readings outside an expected range are flagged so that someone looks at them; what happens next is the care team's decision. The assistant follows the same rule and says so on screen.
| Area | What the software does | Who decides |
|---|---|---|
| Medicines | Reminds and records Taken or Skip | The prescriber sets the medicines |
| Readings | Stores values and flags those outside the expected range | The care team reviews them |
| Emergencies | Delivers the alert and offers a call | The carer acts, and calls emergency services if needed |
| Questions | Answers general questions from the care team's material | Clinical advice stays with clinicians |
Each organisation's data is kept separate from every other organisation's, and a person's phone sees only that person. Time zones and phone numbers are stored in international formats, so the software works across countries. Data protection requirements for your country are agreed as part of the pilot.
Who uses remote patient monitoring software
Home-care providers
Agencies whose carers visit many homes can see each household's doses, readings and alerts between visits, and focus visits where they are needed.
Clinics and hospitals with follow-up programmes
Patients sent home after treatment can keep recording readings and medicines, with the clinic's portal showing the picture between appointments. Clinics that also want check-in at the front desk can pair it with our patient registration and screening kiosk.
Assisted living and families
Operators of assisted-living homes, and families caring for a parent who lives alone, get medicine reminders, an emergency button and a video call in one simple device.
Running a pilot
A remote patient monitoring software pilot starts with a small number of households. We agree which devices each household needs, set up the portal for your team, load your medicines, diet plans, hospitals and knowledge material, and prepare the tablets so they open straight into the household. Each tablet reports its health and the app's status to our kiosk management and remote monitoring platform, so a tablet that stops reporting is noticed before the family calls. Integration with a specific Bluetooth device, a hospital system or an iPhone build is scoped with our app development and integration teams, and ongoing support is covered by our AMC support service. Pricing is agreed per pilot.
Shape it with us
Tell us who you care for, how many households you have in mind, and which devices they already use. We will propose a pilot and set it up with your team.
Frequently asked questions
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