What is restaurant ordering software?
Restaurant ordering software lets guests build their own order, on a phone at the table or on a self-ordering kiosk at the counter, and sends it straight to the kitchen without a member of staff carrying it there. It handles the choices that make food orders complicated, sizes, extras, sides and combos, keeps the kitchen working from a screen instead of a ticket roll, and gives the manager one place to change the menu, see the orders and read the day's sales. It is the part of a restaurant's day that a small team can hand to the guest without the service feeling worse.
AtashiTech's restaurant ordering software has four parts on one account: table QR ordering on the guest's own phone with nothing to install, a self-ordering kiosk app for Android tablets and kiosk screens, a kitchen display on any Android screen in the kitchen, and a web portal for menus, tables, devices, orders and reports. There is no commission on orders. Ask for a 14-day free trial from this page: we set up your account and email you the login.
Try one evening at a sample restaurant
A clickable demo of all four parts: table QR ordering on the guest's phone, the kitchen display, the self-ordering kiosk and the web portal.
Scan the table card, build a pizza with extras, apply a coupon and choose how to pay. Then open the kitchen display and accept, start and finish the order while the guest's status page follows along. Order a combo at the counter kiosk and get a token and a receipt QR, and finish in the portal: mark a counter order paid, put a sold-out item back on sale, regenerate a table's QR card and read the reports. Pick India, the United Kingdom, the United States or Europe to see local prices and tax. The demo runs in your browser with a sample restaurant and menu.
The counter is the slowest part of the kitchen
A kitchen can plate an order faster than a cashier can take it during the rush. The line at the till, not the grill, sets the outlet's throughput.
The order that waited
On a full evening the table that is ready to order waits for the one server covering twelve tables. The guest who wanted a second drink is never asked. At the counter, eight people read the same menu board while the cashier repeats each order back. The kitchen receives orders in bursts because they were taken in bursts, and a table that could have turned quickly sits for twenty minutes longer than it needed to.
The order that was wrong
A modifier heard across a noisy room, a ticket handwritten in a hurry, a combo rung up as separate items: each one is a remake, a refund or a quiet discount. When the guest chooses the options themselves and the kitchen reads them on a screen, the order the kitchen makes is the order the guest asked for.
The commission
Third-party ordering apps take a percentage of every order, including orders from guests who were already sitting in the restaurant. A subscription with no commission means a busy month costs the same as a quiet one, and the order data stays with you.
From the table to the pass in four steps
The kiosk flow is the same with the guest standing at a screen instead of sitting with a phone. Every step is configured per brand in the portal.
Scan or tap
Each table has a printed QR card generated in the portal; scanning it opens the menu in the phone's browser, already knowing the table. At the counter the kiosk wakes from its screensaver when touched and asks for the order type, such as dine-in or takeaway.
Build the order
Categories and photos, options with live prices, combos with their required choices, custom builds such as pizzas, and coupons at the cart. Each phone at a table keeps its own cart, so a group can order separately or together.
Pay or confirm
The guest pays by scanning a UPI QR code shown on screen and confirming, or chooses to pay at the counter against the order number, which staff mark paid in the portal. Table orders wait for the kitchen to accept them, and the guest sees the status on the same page.
Kitchen and collection
The order lands on the kitchen display with a chime and moves through New, Preparing and Ready. Kiosk orders get a token number and a receipt with a QR code; table orders carry the table number to the pass.
Four screens, one menu
A sold-out dish, a new price or a coupon changes in the portal once and reaches every phone and kiosk.
Table QR ordering on the guest's phone
A web page on any iPhone or Android, opened from the table card, with no app and no account. Guests browse, build their order, apply a coupon, pay or choose to pay later, and follow their order's status. Limits on open orders per phone stop a prank order from flooding the kitchen, and the venue can require the kitchen to accept each table order before it is committed. Regenerating a table's QR card in the portal retires the old printout.
Self-ordering kiosk
An Android app for a tablet on a stand or a kiosk screen. On a wide screen it shows the categories, the menu and a cart pane side by side; on a smaller tablet the cart opens as a sheet. It has an attract screensaver in your branding, returns to the start after a short idle period, issues a daily token number on every order and prints a receipt with a QR code on a USB thermal printer.
Kitchen display
The same Android app paired as a kitchen screen shows Incoming, New, Preparing and Ready lanes, plays a chime for new orders, lets the kitchen accept or reject table orders with a reason, recalls served orders, and can print a kitchen ticket automatically on a USB printer.
Web portal
Categories, products with options, combos, coupons, stock, order types, payment methods, branding, screensavers, tables and QR cards, kiosks and kitchen screens, orders and reports, for one brand or several.
What is included
Printable table cards
A QR card per table, printed from the portal on A4, with a separate cart per phone and a live order-status page.
Options, combos and builds
Option groups with price changes, combos with minimum and maximum choices, and custom builds, priced by the server so the total is always right.
Kitchen display
Lanes from incoming to ready, a chime, accept and reject for table orders, recall, and optional automatic kitchen tickets.
Stock that cannot oversell
Tracked items are deducted as orders are placed, so the last portion cannot be sold twice during a rush. Untracked items stay unlimited.
Coupons
Discount codes applied at the cart on the phone or the kiosk, with usage counted against each coupon.
Payment choices
UPI QR on screen, or pay at the counter and mark paid in the portal. Each payment is recorded once, even if the guest taps twice.
Tax-inclusive invoices
Prices include tax at the rate set for the brand, and receipts show the GST split into CGST and SGST for Indian venues.
Receipt with a QR code
USB thermal receipts with the token in large type, and a QR code that opens a signed receipt page on the guest's phone.
Device monitoring
Every kiosk and kitchen screen reports a heartbeat and printer status, and can be restarted or put into maintenance from the portal.
Your branding
Logo and screensaver images per brand, so the guest sees your restaurant on the phone and the kiosk.
Orders and reports
Orders by source and kitchen status, sales reports including the most popular options, and a dashboard with kitchen figures and refunds due.
Several brands
Multiple brands under one platform, each with its own menu, tables, devices, branding and reports.
Available on the screens a restaurant already has
Guests use their phones. The kiosk and the kitchen display run on Android tablets or screens. Managers use any browser.
How payment works today
The standard product records payments rather than processing them. For UPI, the kiosk or the guest's phone shows a QR code built from the restaurant's own UPI ID; the guest pays in their banking app and confirms on screen, and staff reconcile against the orders list in the portal. For pay-at-counter, the order reaches the kitchen with its token and stays unpaid until staff mark it paid. A table order that was paid and then rejected by the kitchen is flagged as a refund due. Connecting a card terminal, a payment gateway with automatic confirmation or the restaurant's own online payment provider is integration work we scope per venue.
Guests are not asked to create an account. The ordering page needs no login and stores nothing about the guest beyond the order itself, which keeps the venue's privacy obligations simple.
Venues that gain the most
Cafés and coffee bars
Order from the table or the counter kiosk at the morning peak, with the barista reading the display instead of a ticket roll.
Independent restaurants
Table ordering on busy evenings and one kitchen display for every order, whatever its source.
Quick-service outlets
A bank of kiosks at the entrance, token numbers on every order and receipts with a QR code.
Food trucks and pop-ups
A QR on the hatch and a kitchen display inside, with stock counts so the menu shrinks as items sell out.
Food courts and canteens
Counter kiosks with daily tokens and remote device monitoring, run alongside our kiosk management platform.
Cinemas and venues
Concession orders placed on kiosks along the route, ready by the time the guest reaches the counter.
Venues with a waiting list at the door can pair it with our queue management software, and menu boards on a screen with our digital signage software.
From trial request to first order
Request the trial from this page. We set up your account and email your portal login, usually within one business day, with a sample menu and sample tables so you can scan a code and place an order straight away. Replace the sample menu with your own, print the table cards, and pair an Android tablet as a kiosk or a kitchen display with the code and PIN from the portal. The ordering page and the portal are web pages and need nothing installed. The system works online, so the kiosk and the kitchen display need the venue's internet connection; the kitchen screen shows a clear banner if it drops.
Need it shaped to your brand?
The subscription covers the common journey. When your hardware or systems are different, we build a customised version.
Chains and larger venues often need more than configuration: a card terminal or cash acceptor at the kiosk, a live payment gateway, orders flowing into an existing point of sale, menu translations, a customer-facing ready board, a Windows or iPad kiosk for hardware you already own, or a branded kiosk enclosure. Those are built to your requirements by our kiosk application development, Android TV and screen apps and integration teams, with a pilot first.
Take orders from the table tonight
14 days free. We set up your account and email you the login. No commission on orders.
Frequently asked questions
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